by Simon Gibson | 19,Apr,2021 | System status |
Our servers are currently undergoing scheduled maintenance. We apologise for any inconvenience and will have all services restored soon. Update 11:11 GMT: All services are back online now
by Simon Gibson | 24,Feb,2021 | System status |
Our network service provider is currently performing maintenance work, and our servers are temporarily offline whilst this is underway. We apologise for any inconvenience and hope to have service restored before 12pm GMT. We will post another update as soon as...
by Simon Gibson | 23,Feb,2021 | System status |
Our network service provider will be performing some maintenance work on Wednesday 24th February between 8am and noon GMT, and our servers will be temporarily offline whilst this is underway. We apologise for any inconvenience and will post another update as soon as...
by Simon Gibson | 04,Jan,2021 | System status |
The external service providing our technical support ticket messaging is currently experiencing network connection issues. We apologise for the inconvenience and will post a further update once they have resolved the problem. Update 19:50 GMT: service has been...
by Simon Gibson | 23,Nov,2020 | System status |
We are currently experiencing intermittent short term network drop outs that are affecting connection to our servers. We apologise for any inconvenience caused and hope to have service fully restored soon. Update 16:29 GMT: Full service has been restored.
by Simon Gibson | 26,Aug,2020 | System status
We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and hope to have connection restored soon. Update at 21:37 GMT: the network connection has been restored.
by Simon Gibson | 10,Aug,2020 | System status
We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and we’ll post further information as soon as we have any. Update 08:33 GMT: The network issues have been resolved and access to our servers has...
by Simon Gibson | 04,Aug,2020 | System status
We’re currently performing some essential maintenance on one of our servers. We apologise for any inconvenience and hope to have services restored soon. Update 08:28 GMT services is restored now.
by Simon Gibson | 03,Aug,2020 | System status
All web services will be offline for a short time at 11am GMT today whilst we perform some scheduled maintenance work on our servers. We apologise for any inconvenience and will be back up running shortly after. Update 11:57am GMT – maintenance work is now...
by Simon Gibson | 29,Jul,2020 | System status
The PFAccount Admin Portal will be unavailable for a short time today from 12:00pm GMT whilst we perform some maintenance work. We apologise for any inconvenience and should be back online shortly afterwards. Update 13:10 GMT: The PFAccount Admin Portal is back...
by Simon Gibson | 22,Jul,2020 | System status
The PFAcademy is currently unavailable and undergoing scheduled maintenance. Service will be restored shortly. Update 17:02 GMT: The PFAcademy is back online now.
by Simon Gibson | 30,Mar,2020 | System status
We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and we’ll post further information as soon as we have any. Update 09:32am: We have identified the cause of the problem, and the issue...
by Simon Gibson | 13,Jan,2020 | System status |
We are currently experiencing a power outage that is preventing access to some of our servers. This is currently affecting login to the PFAccount admin hub, entitlement management in both PFManager and PFBucket, and support ticketing. We apologize for any...
by Simon Gibson | 08,Jul,2019 | System status |
We will be performing upgrade work on our servers on Thursday 11th July between 10am and 12pm GMT. During this time you will be unable to log in using PFManager or PFBucket to assign or release entitlements. Support ticketing will also be unavailable during this time,...
by Simon Gibson | 11,Jun,2019 | System status |
Both the PFAcademy and PFAccount Admin Portal will be offline fort a short while on Wednesday June 12th from 10am GMT onwards whilst we carry out some maintenance work. Update: maintenance completed at 11:50am GMT
by Simon Gibson | 30,May,2019 | System status |
The external service providing Academy quiz form submissions is currently experiencing an outage. Update at 15:10 GMT: Service has been restored.
by Simon Gibson | 13,Mar,2019 | System status |
The PFAccount Admin Portal will be offline for a short while on Wednesday March 13th from 11am GMT whilst we carry out some maintenance work
by Simon Gibson | 25,Feb,2019 | System status |
We are currently experiencing a power outage that is preventing access to our servers. During this time users will be unable to log into their PFAccount in PFManager, or use PFManager’s In-App Support Tools. Update, Feb 25th 11.09am GMT: Power has now been restored...
by Simon Gibson | 13,Feb,2019 | System status |
We will be bringing the PFAccount Portal (https://pfaccount-thepixelfarm.co.uk) offline on Wednesday afternoon (February 13th) from 2pm GMT whilst we carry out some maintenance work. We expect the portal to be available again by 4pm
by Simon Gibson | 04,Feb,2019 | System status |
Maintenance work on our servers has been completed after a serious network failure on Friday afternoon. We thank you for your patience whilst these issues were being resolved, and apologise again for any inconvenience that was caused
