Services status

Services availability

PFAccount Hub:   Operational
PFAcademy:   Operational
PFBucket:   Operational
Message notifications:   Operational
Support ticketing:   Operational

Status log

Scheduled Maintenance

Our network service provider is currently performing maintenance work, and our servers are temporarily offline whilst this is underway. We apologise for any inconvenience and hope to have service restored before 12pm GMT. We will post another update as soon as everything is back online.

 

Update 11:38GMT: maintenance work has been completed and all services have been restored.

 

Network Maintenance

Our network service provider will be performing some maintenance work on Wednesday 24th February between 8am and noon GMT, and our servers will be temporarily offline whilst this is underway. We apologise for any inconvenience and will post another update as soon as everything is back online.

Support Ticketing

The external service providing our technical support ticket messaging is currently experiencing network connection issues. We apologise for the inconvenience and will post a further update once they have resolved the problem.

Update 19:50 GMT: service has been restored

Network connection issues

We are currently experiencing intermittent short term network drop outs that are affecting connection to our servers. We apologise for any inconvenience caused and hope to have service fully restored soon.

Update 16:29 GMT: Full service has been restored.

Network connection problems

We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and hope to have connection restored soon.

Update at 21:37 GMT: the network connection has been restored.

Network Outage

We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and we’ll post further information as soon as we have any.

Update 08:33 GMT: The network issues have been resolved and access to our servers has been restored. We apologise again for any disruption caused.

Essential Maintenance

We’re currently performing some essential maintenance on one of our servers. We apologise for any inconvenience and hope to have services restored soon.

Update 08:28 GMT services is restored now.

Scheduled Maintenance

All web services will be offline for a short time at 11am GMT today whilst we perform some scheduled maintenance work on our servers. We apologise for any inconvenience and will be back up running shortly after.

Update 11:57am GMT – maintenance work is now complete

Scheduled Maintenance

The PFAccount Admin Portal will be unavailable for a short time today from 12:00pm GMT whilst we perform some maintenance work. We apologise for any inconvenience and should be back online shortly afterwards.

Update 13:10 GMT: The PFAccount Admin Portal is back online.

Scheduled Maintenance

The PFAcademy is currently unavailable and undergoing scheduled maintenance. Service will be restored shortly.

Update 17:02 GMT: The PFAcademy is back online now.