Services status

Services availability

PFAccount Hub:   Operational
PFAcademy:   Operational
PFBucket:   Operational
Message notifications:   Operational
Support ticketing:   Operational

Status log

Scheduled Maintenance

The PFAccount Admin Hub will be offline for a short time from 12:30 GMT on Monday August 16th whilst we make some updates. We apologise for any inconvenience caused.

Update 13:50 GMT. Maintenance has been completed.

Network Connection Issues

We are currently experiencing a network outage that is preventing connection to our servers. We hope to have service restored soon.

Update 12:35 GMT Service has been restored.

Scheduled Maintenance

The PFAccount Admin Hub will be undergoing scheduled maintenance from 9am GMT on Wednesday May 12th. We apologise for any inconvenience and will have service restored soon after.

Update 09:56 GMT: The PFAccount Admin Hub is back online now.

Scheduled Maintenance

Our servers are currently undergoing scheduled maintenance. We apologise for any inconvenience and will have all services restored soon.

Update 11:11 GMT: All services are back online now

 

Scheduled Maintenance

Our network service provider is currently performing maintenance work, and our servers are temporarily offline whilst this is underway. We apologise for any inconvenience and hope to have service restored before 12pm GMT. We will post another update as soon as everything is back online.

 

Update 11:38GMT: maintenance work has been completed and all services have been restored.

 

Network Maintenance

Our network service provider will be performing some maintenance work on Wednesday 24th February between 8am and noon GMT, and our servers will be temporarily offline whilst this is underway. We apologise for any inconvenience and will post another update as soon as everything is back online.

Support Ticketing

The external service providing our technical support ticket messaging is currently experiencing network connection issues. We apologise for the inconvenience and will post a further update once they have resolved the problem.

Update 19:50 GMT: service has been restored

Network connection issues

We are currently experiencing intermittent short term network drop outs that are affecting connection to our servers. We apologise for any inconvenience caused and hope to have service fully restored soon.

Update 16:29 GMT: Full service has been restored.

Network connection problems

We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and hope to have connection restored soon.

Update at 21:37 GMT: the network connection has been restored.

Network Outage

We are currently experiencing a network outage preventing connection to our servers. We apologise for any disruption caused and we’ll post further information as soon as we have any.

Update 08:33 GMT: The network issues have been resolved and access to our servers has been restored. We apologise again for any disruption caused.