PFAccount Portal:   Operational
PFAcademy site:   Operational
Licensing (PFBucket):   Operational
Notifications System:   Operational
In App Support:   Operational

Support for Commercial Accounts

Our support team is on hand to provide expert guidance to help you use our software in the most effective ways for the daily grind. Available to all users of commercial products with a current maintenance contract or subscription, our embedded support tools help you minimise downtime. Secure instant messaging and file upload tools connect you directly to specialists who know your business and technical environment.

User Support

Two heads are better than one and we all need a little help sometimes. Push the in-app user support button and the answers you seek are one click away from our team of product specialists. We can help you get the best from our software, provide practical advice on the best way to approach a project and love talking hardware. Genuinely, we’re here to help you avoid issues before they occur.

Technical Support

Systems administrators, if you need any help in managing your dynamic software entitlements running over your network, contact The Pixel Farm directly using instant messaging built directly into the PFBucket Desktop app.

PFAccount

If you need any help with purchasing decisions, updating your software entitlements, installing static entitlements etc, you can contact the customer support team at The Pixel Farm directly via your PFAccount web portal.